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How Do I ... in the Version 6.0 Inbox?   Delete a message Undelete a message Search through messages Reply to a phone message Reply to a memo Reply to an e-mail Copy a message to another user Archive a message Create a folder Delete a folder Send a message to a folder View messages other users have put into a folder View the messages within a folder   Deleting a message Step 1) Click on the icon on the toolbar to open the Inbox.. Step 2) Click on the message(s) that need to be deleted. To select multiple messages hold down the Ctrl key on the keyboard as you click on messages. Step 3) Click on the remove button. Click here to see an example. Step 4) Highlight the delete menu item and click ok as shown in this example. Close the view message window or push the update button and the message will be deleted. Click here to go back to the top of the page.   Undeleting a message WARNING!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO UNDELETE MESSAGES! Step 1) Everyone must close PHONEslips. To do this click on the x in the upper right hand corner of the PHONEslips toolbar, or right click on the PHONEslips system tray icon and choose Shutdown. Step 2) Open the PSAdmin program by double clicking on psadmin.exe in your PHONEslips directory. Step 3) Click on the message menu, then click on Un-delete. Click here for an example. Step 4) Now a name select window will appear. Choose the name and click ok as shown in this picture. Step 5) A search criteria window now appears. Enter any information that might make it easier to find a specific message. If no information is entered, PSAdmin will generate a list of all deleted messages since the last reindex or upgrade. Click here to see an example. Step 6) A list of undeletable records will appear. Highlight the record you want and click undelete. Click here to see an example. Click here to go back to the top of the page   Searching through messages Step 1) Click on the icon on the toolbar to open the program in Full Application mode. Step 2) Click on the search menu then choose 'Messages'. Click here for an example. Step 3) The message may be new or archived, choose one of these options. If the message is in the Inbox, then select new, if it's archived, select archive. To view all messages, select all Note: Selecting all will not search the send log due to security reasons. Step 4) Next you will see a window asking which user or users to search through. Select all or click on an individual and press ok. Step 5) Now the search criteria window should be visible. Fill out the fields and then click on the Find button when finished. Click here to see an example. This will display results that may be printed or copied. Click here to go back to the top of the page.   Replying to a phone message Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Double click on the phone message that requires a reply. Phone messages are marked in pink. Click here for an example. Step 3) Click on the reply button as shown in this example. Step 4) Enter a name(or group) for the message(s) to be sent to. A small note to the recipient(s) may be added to give background information regarding the message. Click here for an example. Click here to go back to the top of the page.   Replying to a memo Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Double click on the memo that needs a reply. Memos are distinguishable by the yellow pad icon. Click here for an example. Step 3) Click on the reply button as highlighted in this example. Step 4) A new memo will appear with the first few words from the original. From here just type in the response and click on send as shown in this example. Click here to go back to the top of the page.   Replying to an e-mail Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Double click on the e-mail message that requires a reply. E-mail messages are distinguishable by their white envelope appearance in the type area. Click here for an example. Step 3) Click on the reply button. PHONEslips will ask if you want to copy the message text over, select yes or no as your preference may be. Click here for an example. Step 4) After typing the reply click on the send button. Click here to see an example. Click here to go back to the top of the page.   Copy a message to another user Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Click on the message(s) that need to be copied to another user(s), then click on the copy button as shown in this example. Step 3) Click on the 'To' button to select a name from the list of people to copy the message to as shown in this example. Click here to go back to the top of the page.   Archiving a message Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Click on the message(s) needing to be archived then click on the remove button. Click here to see an example. Step 3) Highlight the archive menu item and click ok as shown in this example. Close the view message window and the message will be archived. Click here to go back to the top of the page.   Creating a folder Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Click on the 'View' menu then select the 'Folder' menu-item, then choose 'Message List View' as shown in this example (Filing Cabinet folder creation is covered under the Filing Cabinet section of the How Do I site). Step 3) Click on the new button on the bottom of the window. Click here to see an example. Step 4) Make the folder either personal or common. Now give the folder name and click ok as shown in this example. The folder has been created. Click here to go back to the top of the page.   Deleting a Common folder WARNING!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO DELETE A COMMON FOLDER! Step 1) Make sure the folder you want to delete is completely empty of messages. Step 2) Everyone must close PHONEslips. To do this click on the x in the upper right hand corner of the PHONEslips toolbar, or right click on the PHONEslips system tray icon and choose 'Shutdown' Note: You can check user status in PSAdmin, click on the 'User' menu, then 'Display User Status' and make sure no one is listed as Active in the status list. Step 3) Open up the PSAdmin program. This program is located in the PHONEslips folder. Step 4) Click on the 'Message' menu, then click on the 'View/Search' menu item, and a new sub-menu will appear. Left click on the 'Folder' option. Click here to see an example. Step 5) Highlight the folder that needs to be deleted and click 'Delete'. Click here to go back to the top of the page.   Sending a message to a folder Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Highlight the message(s) you want to copy to a folder, then click on the remove button. Click here to see an example. Step 3) Highlight the folder menu item and click ok as shown in this example. Step 4) Choose the folder receiving the message then click on the 'Select' button. Close out of the view message window and the message will be sent to the folder. Click here to see an example. Click here to go back to the top of the page.   View messages different users have entered into a folder Step 1) Click on the icon on the toolbar to open the Inbox. Step 2) Click on the 'View' menu, then select the 'Folder' menu-item, then 'Message List View' as shown in this example. Step 3) Click on the double arrows next to the name area. Click here to see an example. Step 4) Select the name of the user that would have placed the message into the folder. Selecting the * - All option will create a list of all messages in a folder. Step 5) Now click on either the personal or common to find the folder, select the folder and then click on the select button. Click here to see an example. Click here to go back to the top of the page.   Viewing messages within a folder Step 1) Click on the icon on the toolbar to open the Inbox. z Step 2) Click on the 'View' menu, then select the 'Folder' menu-item, then 'Message List View' as shown in this example. Step 3) Now click on either personal or common to find the folder, then click on the folder itself and finally click on the select button. Click here to see an example. Click here to go back to the top of the page.

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