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How Do I... in the Pocket PC Link?

Setup a timed Auto-Sync for the Pocket PC link
Setup the Message Link
Setup the Schedule Link
Setup the To-Do Link
Setup the PhoneList Link

 

Setting up a Timed Auto-Sync for the Pocket PC Link

Setting a Timed Auto-Sync for the Pocket PC Link allows the product to synchronize with Outlook, based upon a designated poll interval. The polling interval can be changed as desired. This feature can be used to synchronize automatically with Outlook even if a PDA is not connected to the computer.

NOTE: If you are going to use the Auto-Sync feature, you may want to have the PocketPC link start when Windows loads. To accomplish this, open the PHONEslips Link to Pocket PC window and then click on the Options tab. At the bottom of the window check the 'Run program when Windows starts' checkbox, as in this example.

To setup the Auto-sync:

    Step 1) Click on the Windows Start button, select Programs (or All Programs for XP users) and find the Startup group.

    Step 2) In the Startup group, right click on the PHONEslips link to Pocket PC shortcut, and choose Properties from the menu.

    Step 3) In the target field, at the end of the line, add " /pollX" (where X is the number of minutes you want between poll cycles). The completed Target line should look something like this:

      L:\Pslips\pspocket.exe /poll60

    Or if you use an optional INI file:

      L:\Pslips\pspocket.exe c:\users\eric.ini /poll60

    ------

In the above examples, 60 would be the set number of minutes between polling cycles.

As another example; if you were to set the value to 1, and each synchronization takes 45 seconds, the next cycle would start 15 seconds after the first synchronization cycle ends. If each synchronization takes 1 min. 15 seconds, the next synchronization cycle would start 45 seconds after the first synchronization cycle ends.

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Setup the Message Link

To enable the Message Link feature, you must select an Outlook message folder when adding a link. Outlook message folders have a unique icon, usually named ‘Inbox’, and must have a message class of IPM.Note, which is the Outlook default for messages.

Once you select an Outlook message folder, you will be asked what type of message link you would like to create. Follow the steps below to create a new message link:

    Step 1) Open the PHONEslips link to Pocket PC window and click on the Add button.

    Step 2) Select your Inbox icon from the Outlook Select Folder window that appears, then press the Ok button.

    Step 3) If this is the first Inbox link that you have created you will get a dialog box asking you if you are creating an Outgoing link. Click here for an example. Clicking the Yes button on this dialog will create an Outbox link, clicking the No button will create an Inbox link.

      Inbox – This link will synchronize your PHONEslips Inbox with the selected Outlook folder.

      Some important information about the Inbox link:

        - All new messages in PHONEslips will be added to Outlook when synchronized.

        - Changes made to the messages in Outlook will be reflected in PHONEslips, and messages read in Outlook will be marked as read in PHONEslips.

        - New messages in Outlook will not be added to PHONEslips.

        - Deleting a message in Outlook will only archive the message in PHONEslips.

      Outbox – This link allows you to send messages from Outlook to a PHONEslips user, or an external e-mail address using the PSEmail Gateway. Any messages in the linked Outlook folder will be deleted from Outlook and sent through the PHONEslips message system. You will be asked to provide a PHONEslips username for this type of link. Unlike other links, the username is only used for notification purposes. Notifications are sent to this user should a problem occur while sending the Outlook message through PHONEslips. Typical notifications involve an invalid ‘To’ field or Email address.

       

The following chart lists the Field mappings, for both “Inbox” and “Outbox” links, between PHONEslips and Outlook.

PHONEslips Message Data Fields Outlook E-mail Fields
E-mail message E-mail
To To
From From
Subject Subject
CC CC
Body Body
Time & Date Stamp Time & Date Stamp
Un-Viewed Indicator Un-Viewed Indicator
Urgent Status High Priority Status
Normal Status Normal Status
   
Memo Message E-mail
To To
From From
'Memo' and first 40 characters of Memo Body Subject
Body Body
Time & Date Stamp Time & Date Stamp
Un-Viewed Indicator Un-Viewed Indicator
Urgent Status High Priority Status
Normal Status Normal Status
   
Phone Message E-mail
To To
From & Company From
Phone, Ext, Rush, Call Back, Taken By, etc. Subject
Body Body
Time & Date Stamp Time & Date Stamp
Un-Viewed Indicator Un-Viewed Indicator
Urgent Status High Priority Status
Normal Status Normal Status

 

Exception handling for message items

Exception handling refers to those situations in which a field, feature, or operation in one application is not supported or handled differently by the other. The way the PHONEslips Link to Outlook handles those unique situations is specified below.

    · Foreign language characters in Outlook are converted to question marks “?” in PHONEslips.

    · If a carriage return is used in a field within Outlook that maps to a single line field within PHONEslips, it will be converted to an underscore “_”. If the carriage return is desired in Outlook, the underscore “_” character must be maintained in the PHONEslips record.

    · Messages deleted from Outlook are archived in PHONEslips. Messages undeleted in Outlook will be added back to PHONEslips as a new record, and the Archived copy is not removed.

    · Messages viewed within Outlook will be marked as viewed in PHONEslips. Outlook messages are not marked as viewed when the message is viewed in PHONEslips. If you view a message in Outlook, then later mark it as unread inside Outlook, the message will not be marked as unread in PHONEslips.

    · Attachments will not be synchronized through either the Inbox or Outbox link.

If an exception is not listed here, assume direct data correlation between PHONEslips and the hand-held organizer. (For example, if a message is deleted in PHONEslips the message is deleted in Outlook).

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Setting up the Schedule Link

The schedule link will synchronize your PHONEslips schedule with the selected Outlook Calendar. If you wish to specify a date range so that only the required portion of your PHONEslips schedule is added to OutlookClick on the Options tab in the PHONEslips link to Pocket PC window, and change the 'Only add Schedule items to Pocket PC that occur less then' setting, as in this example. The setting only applies to PHONEslips items being added to Outlook. All Outlook items are added to PHONEslips, regardless of the date, except repeating items, which are not supported. Once an item has been added to Outlook it will remain synchronized, even when it falls outside this date range.

To setup the Scheduler link, perform the following steps:

    Step 1) On the links tab of the PHONEslips Link to Pocket PC window, click on the Add button.

    Step 2) Select Calendar from the Outlook Select Folder window that appears, then push the Ok button.

    Step 3) The 'Select PHONEslips Scheduler to Link' window will appear. Select the PHONEslips user you wish to sychronize with from the list, then press the Ok button.

Important Note:

    You will receive a dialog box titled Delete all Outlook data. Click here for an example. If you click Yes on this window, ALL of your Outlook data in the Calendar will be deleted and replaced with the data from PHONEslips. Unless you have a backup of your Outlook data, this deletion is not reversible. If you wish to keep the data in Outlook, press the No button, but note that this may cause duplicate records to be created.

 

The following chart lists the Schedule link Field mappings between PHONEslips and Outlook.

PHONEslips Schedule Data Fields Outlook Appointments
   
Description Subject
Start Time Start Time
End Time End Time
Alarm Time Reminder
Note Body

Exception handling for Schedule items

Exception handling refers to those situations in which a field, feature, or operation in one application is not supported or handled differently by the other. The way PHONEslips Link to Outlook handles those unique situations is specified below.

    · Foreign language characters in Outlook are converted to question marks “?” in PHONEslips.

    · If a carriage return is used in a field within Outlook that maps to a single line field in PHONEslips, it will be converted to an underscore “_”. If the carriage return is desired in Outlook, the underscore “_” character must be maintained in the PHONEslips record.

    · Appointments deleted from Outlook are NOT deleted from PHONEslips. Once the item is deleted in Outlook, the record will no longer synchronize with the item in PHONEslips. However, if that schedule item is modified in PHONEslips, the link will interpret it as a new record and it will appear in Outlook once the synchronization process completes.

      Note: With the PHONEslips Link to Outlook, users may want to link an Outlook folder to a SHARED common schedule in PHONEslips. Deleting the schedule item in PHONEslips once it is deleted in Outlook could prove disastrous if other PHONEslips users relied upon that schedule item.

    · Outlook repeating items are not supported and are ignored by the synchronization process. You can use PHONEslips to create repeating items, which will be added to Outlook. They will not appear as repeating items in Outlook, but will continue to function as repeating items in PHONEslips.

    · If an alarm or end time is entered in Outlook that is not for the same date as the start time, PHONEslips will leave the alarm or end time blank. Instead of creating one event that spans several days you may want to create individual records for each day, this way they synchronize with PHONEslips.

If an exception is not listed here, assume direct data correlation between PHONEslips and the hand-held organizer. (For example, if a schedule item is deleted in PHONEslips the item is deleted in Outlook).

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Setup the To-Do Link

The To-do link will synchronize your PHONEslips To-do list information with the selected Outlook Tasks folder.

To setup the To-do link, perform the following steps:


    Step 1) On the links tab of the PHONEslips Link to Pocket PC window, click on the Add button.

    Step 2) Select Tasks from the Outlook Select Folder window that appears, then push the Ok button.

    Step 3) The 'Select PHONEslips To-do list to Link' window will appear. Select the PHONEslips user you wish to sychronize with from the list, then press the Ok button.

 

The following chart lists the ToDo link Field mappings between PHONEslips and Outlook.
PHONEslips To-Do Data Fields Outlook Tasks
   
Description Subject
Start Date Start Date
Due Date` Due Date
Completed Check Mark Completed Check Mark
Priority Priority

Exception Handling for To-Do items

Exception handling refers to those situations in which a field, feature, or operation in one application is not supported or handled differently by the other. The way PHONEslips Link to Outlook handles those unique situations is specified below.

    · Foreign language characters in Outlook are converted to question marks “?” in PHONEslips.

    · If a carriage return is used in a field in Outlook that maps to a single line field in PHONEslips, it will be converted to an underscore “_”. If the carriage return is desired in Outlook, the underscore “_” character must be maintained in the PHONEslips record.

    · Priorities map directly between Outlook and PHONEslips as:

    Outlook PHONEslips
    Low low
    Normal med
    High hi

    If any other values are used in Outlook, PHONEslips will default to “med”. If any other values are used in PHONEslips, Outlook will default to “Normal”.

    · Tasks deleted from Outlook are NOT deleted in PHONEslips. Once the item is deleted in Outlook, the record will no longer synchronize with the item in PHONEslips. However, if that PHONEslips ToDo item is modified, the link will interpret it as a new record and it will appear in Outlook once the synchronization process completes.

      Note: With the PHONEslips Link to Outlook, users may want to link an Outlook folder to a SHARED common ToDo list in PHONEslips. Deleting the ToDo item in PHONEslips once it is deleted in Outlook could prove disastrous if that ToDo item was relied upon by other PHONEslips users.

If an exception is not listed here, assume direct data correlation between PHONEslips and the hand-held organizer. (For example, if a ToDo item is deleted in PHONEslips the item is deleted in Outlook).

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Setup the PhoneList Link

To enable the PhoneList Link feature you must select an Outlook contacts folder when adding a link. Once you select an Outlook contacts folder you will be asked which PHONEslips PhoneList you would like to link it to. You can select any PHONEslips user or the common PhoneList. This will synchronize your PHONEslips PhoneList with the selected Outlook contacts folder.

To setup the PhoneList link, perform the following steps:

    Step 1) On the links tab of the PHONEslips Link to Pocket PC window, click on the Add button.

    Step 2) Select Contacts from the Outlook 'Select Folder' window that appears, then push the Ok button.

    Step 3) The 'Select PHONEslips PhoneList to Link' window will appear. Select the PHONEslips user you wish to sychronize with from the list, then press the Ok button.

 

The following chart lists the PhoneList link Field mappings between PHONEslips and Outlook.

PHONEslips PhoneList Data Fields Outlook Contact Fields
   
Listname File As
ID Customer ID
Company Company Name
Street 1 Business Address Street (first line)
Street 2 Business Address Street (all additional lines)
City Business Address City
State Business Address State
Zip Business Address Postal Code
Country Business Address Country
Contact Full Name
Phone 1 Business Telephone Number
Ext 1 Business Telephone Number (appended to)
Phone 2 Home Telephone Number
Ext 2 Home Telephone Number (appended to)
Fax Business Fax Number
Website Web Page
Cell/Pager Mobile Telephone Number
Email Email Address 1
Misc. Info Body

Exception Handling for PhoneList items

Exception handling refers to those situations in which a field, feature, or operation in one application is not supported or handled differently by the other. The way PHONEslips Link to Outlook handles those unique situations is specified below.

    · Foreign language characters in Outlook are converted to question marks “?” in PHONEslips.

    · If a carriage return is used in a field in Outlook that maps to a single line field in PHONEslips, it will be converted to an underscore “_”. If the carriage return is desired in Outlook, the underscore “_” character must be maintained in the PHONEslips record.

    · Contacts deleted from Outlook are NOT deleted in PHONEslips. Once the item is deleted in Outlook, the record will no longer synchronize with the item in PHONEslips. However, if that PHONEslips PhoneList item is modified, the link will interpret it as a new record and it will appear in Outlook once the synchronization process completes.

      Note: With the PHONEslips Link to Outlook, users may want to link an Outlook folder to a SHARED common PhoneList in PHONEslips. Deleting the PhoneList item in PHONEslips once it is deleted in Outlook could prove disastrous if that PhoneList item was relied upon by other PHONEslips users.

    · Phone number extensions in the first two PHONEslips phone fields will be mapped to the corresponding field in Outlook, but an X with the extension number will be added to the end of the phone number in Outlook.

    Note: The phone number and extension in PHONEslips are treated as separate fields. When the record is synched over to Outlook, the number and extension will be converted to one field with an X and the extension appended to the end of the number. This X must be preserved to maintain the separate extension field in PHONEslips.

    · The PHONEslips Listname to Outlook ‘File as’ linking is only used when adding new records. After that these fields are not synchronized to allow for different filing methods to be used. Some users may want to file by First Name and others may prefer Last Name or Company.

    · Contact records in PHONEslips are added as individual records in Outlook. The ‘File as’ field in Outlook will contain the PHONEslips Listname and Contact fields.

If an exception is not listed here, assume direct data correlation between PHONEslips and the hand-held organizer. (For example, if a PhoneList item is deleted in PHONEslips the item is deleted in Outlook).

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Do you have a topic you would like to see added to the How Do I section? E-mail us and let us know!

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