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How
Do I .... In Version 4.0?
How do I...
Print a Daily Schedule
Step 1) Click on the schedule icon on the tool bar Click here to see an example. Step 2) If you are not already looking at the daily schedule, then click on the "Day" tab shown in this picture. Step 3) Click on the print button that is shown here. Step 4) At this new window, highlight the daily option, and click ok. Click here to see an example. Click here to go back to the top of the page. Step 1) Click on the schedule icon on the tool bar Click here to see an example. Step 2) Click on the "Week" tab shown in this picture. Step 3) Click on the print button that is shown here. Step 4) Highlight the weekly option and click ok. Click here to see an example. Click here to go back to the top of the page. Step 1) Click on the schedule icon on the tool bar Click here to see an example. Step 2) Click on the "Month" tab shown in this picture Step 3) Click on the print button that is shown here. Step 4) At this new window, highlight the monthly option and click ok. Click here to see an example. Click here to go back to the top of the page. Step 1) The spell checker function is only available in the fields that support multiple lines of text. Therefore, only the message can be checked for errors. Step 2) Once the message has been typed, right click anywhere in the text area and select check spelling. Click here to see an example. Step 3) At this point the program will show all the words that are either misspelled, or not in the dictionary. The program then gives the options to change the spellings, ignore them, or add them to your dictionary as you see fit. Click here to go back to the top of the page. Step 1) Click on the take a message button from the tool bar. Click here to see an example. Step 2) Select message type. Make sure to click on the urgent box to put a check in it. If the box is left unchecked, then the message will not be marked as urgent. For an example please click here. Step 3) Once the message has been filled out, and the urgent box checked in, then click on send. Click here to go back to the top of the page. Changing the sounds used for notifications Step 1) In the lower left hand corner of your windows screen, click on the start button, just like in this example. Step 2) Click on the settings menu item, and a new menu should appear next to the mouse. Click here for an example. Step 3) Click on the control panel icon as shown in this picture. Step 4) Once in the control panel window, double click on the sounds icon. Click here for an example. Step 5) Highlight the default sound. It's usually one of the top 5 or so items available in the menu screen highlighted in this picture. Click here to go back to the top of the page. Setting a different user's schedule as the default schedule Step 1) Click on the full application button as shown in this example. Step 2) Select the setup menu as shown in this picture. Step 3) Click on the options menu that is highlighted in this example. Step 4) One in the options menu click on the scheduler tab up top as shown in this picture. Step 5) Now click on the button with two arrows in it. This will bring up the name list and allow you to select a person's scheduler. Click here for an example. Step 6) Once the name list appears just click on the name and click ok as depicted in this picture. At this point in time your default scheduler will be set to the person you selected in step 6. To test this simply exit out of PHONEslips and start it back up. Click here to go back to the top of the page. Setting your scheduler to show a grid by hours of the day Step 1) Click on the schedule icon on the tool bar Click here to see an example. Step 2) If you are not already looking at the daily schedule, then click on the "Day" tab shown in this picture. Step 3) Click on the time tab, as highlighted in this example. This will toggle the time grid on or off as you see fit. Click here to go back to the top of the page. Changing the hours for the scheduler grid Step 1) Click on the full application button as shown in this example. Step 2) Select the setup menu as shown in this picture. Step 3) Click on the options menu that is highlighted in this example. Step 4) Once in the options menu click on the scheduler tab, as shown in this picture. Step 5) At the bottom of the window there are two fields. These fields control the hours that appear on the time grid. Change these fields to reflect times needed and click ok when finished. Click here for an example. Click here to go back to the top of the page. The preview feature is available in both the phone list and the message lists. The instructions listed here detail how to do it from the message list windows. Step 1) Click on the inbox as shown in this example Step 2) Click on the arrows near the close button as shown in this picture. Clicking them again will remove the preview window. The preview window is highlighted in this picture to show you what you're looking at. Click here to go back to the top of the page. Step 1) Click on the take a message button from the tool bar. Click here to see an example. Step 2) Once a message has been typed, right click on the title bar for the window. This example shows a memo window, and other windows may vary. Step 3) Click on the send to folder option as shown in this picture. This allows you to send the message to a folder until you are ready to finish it and then copy the finished version to the appropriate person(s). Click here to go back to the top of the page. Step 1) Click on the full application button as shown in this example. Step 2) Click on the Phone list menu as shown in this picture. Step 3) Once in the Phone list menu, select the reports option. Click here to see an example. Step 4) A search criteria window will now come up. You can narrow down your search if you need to by entering information here. The searching capabilities of PHONEslips are well described in the user manual. Once you are done filling in the criteria for your search click ok as shown in this example. Step 5) Once in the search results window, click on the print button highlighted in this example. Step 6) In the print window, select ASCII delimited(Older versions may only see 2 options, use the up and down keys on the keyboard to find ASCII delimited if it is not displayed). Click here for an example. Step 7) Now select the type of report(These are defined and discussed in the users manual), and the file name. Once done, click on the ok button as shown in this picture. Click here to go back to the top of the page. Step 1) Click on the phone list button as shown in this example. Step 2) Click on the phone list record(s) you wish to associate with a particular category. Click here to see an example. Step 3) Click on the cat button. Click here for an example. Step 4) In this new menu, right-click on the category you want to have associated with the selected record(s). Click here for an example. If you have no categories in the list you can click on the add button as shown in this example. Once you have categories set up you can use them to do a variety of search functions including printing out mailing labels and generating reports. Click here to go back to the top of the page. Setting up a workstation for first time use Step 1) Sit at the computer you wish to setup PHONEslips on. Step 2) In the lower left hand corner of your windows screen, click on the start button, just like in this example. Step 3) Click on the run button. Click here for an example. Step 4) Type in the letter of the drive that PHONEslips is installed on followed by a colon(:) and a backslash(\) then type setup.exe. For example, g:\pslips\setup.exe. When this is filled out you can click the "Ok" button. Click here for an example. Step 5) Simply follow the onscreen directions provided by the setup program. Click here to go back to the top of the page. Setting up a workstation for multiple users PHONEslips now provides the ability for multiple copies of PHONEslips to run on a single computer. This feature enhancement was developed for those situations where multiple users share a single computer. Each user can have their own Toolbar active on the computer for notification purposes. Each copy runs independent of the other, with all user preferences and defaults specific to their respective copy. The number of concurrent copies allowed to run on a single computer is limited to the number of user licenses available in PHONEslips. For example, If an office purchased a 5 user license, and 3 copies of PHONEslips are active on a single computer, only the 2 remaining licenses are available for users on other computers. In order to determine specific user information for each active copy of the PHONEslips program, a unique PSLIPS.INI file is created and stored in the C:\WINDOWS directory at that computer. When multiple copies of PHONEslips are desired on a single computer, a separate Shortcut with a unique INI file referenced in the target area of the Shortcut properties, is required for each user accessing PHONEslips from that station. As referenced in the above PHONEslips Shortcut properties screen, a unique INI file is referenced for the PHONEslips user Bob. The Target description first specifies the location of the PHONEslips executable program E:\PSLIPS\PSWIN32.EXE and next the location of the unique INI file for that user. In this case a PSBOB.INI file was created in the C:\USERS directory. When an INI file is specified in the Shortcut Target field, PHONEslips ignores the standard PSLIPS.INI file in the C:\WINDOWS directory and uses the settings and parameters of the INI file specified in the Target field. Each running copy of PHONEslips must be launched using a unique Shortcut and INI file for each user. A common scenario with the proper instruction for facilitating a multiple PHONEslips user is listed below. Suppose you have a single computer shared by Bob, John and Sally. They each want to be notified when messages are sent to them using their own copy of PHONEslips. Step 1) First run the setup program at the workstation to create a PSLIPS.INI file in the C:\WINDOWS directory. Step 2) Create a directory where you want to store each users personal INI file. For example, create a users directory on that computer C:\USERS Step 3) Copy the PSLIPS.INI file from the C:\WINDOWS directory into the C:\USERS directory three times, changing the name as the file is being copied each time. The syntax would be copy c:\windows\pslips.ini c:\users\psbob.ini. Copy the file again using psjohn.ini and pssally.ini respectively. Step 4) sample PSLIPS.INI file is listed below:
[PHONEslips] Path=C:\PSLIPS\ Name=BOB InitX=509 InitY=10 Float=0 Always On Top=1 View State=0,0,0,0,0
[ToolBar] Take Button=1 Inbox Button=1 Phone List Button=1 Schedule Button=1 Todo Button=1
Step 5) Modify each copied INI file, (psbob.ini, psjohn.ini, and pssally.ini) in the users directory using edit or notepad, and change the Name= parameter to the respective PHONEslips user name. For example, in the PSBOB.INI change the Name=parameter to Name=BOB etc. Step 6) The final step is to create 3 individual shortcuts. A Shortcut for each user, specifying their appropriate INI file. Refer to the sample Shortcut properties screen above for proper syntax. Once the Shortcut is created, launch the program as normal. Each ToolBar will indicate the name of the PHONEslips user assigned to that copy of PHONEslips.
Click here to go back to the top of the page. Step 1) Click on the full application button as shown in this example. Step 2) Click on the Phone list menu as shown in this picture. Step 3) Once in the Phone list menu, select the reports option. Click here to see an example. Step 4) A search criteria window will now come up. The search can be narrowed down by entering information here. If no specific information is needed click ok. The searching capabilities of PHONEslips are well described in the user manual. Once you are done filling in the criteria for your search click ok as shown in this example. Step 5) Once in the search results window, click on the print button highlighted in this example. Click here to go back to the top of the page. Step 1) Click on the full application button as shown in this example. Step 2) Click on the search menu. Click here for an example. Step 3) The message may be new or archived, choose one of these options. If the message is in the inbox, then select new, if it's archived, select archive. To view all messages, select all(Note: Selecting all will not search the send log due to security reasons). In this example select * - All. Step 4) This will bring up a window asking which user or users to search through. Select all or click on an individual and press ok. Click here for an example. Step 5) Now the search criteria window should be visible. fill out the fields and then click on the find button when finished. Click here to see an example. This will display results that may be printed or copied. Click here to go back to the top of the page. Viewing a different user's inbox Step 1) Click on the full application button as shown in this example. Step 2) Click on the view menu. Click here for an example. Step 3) Select the "new" menu item from the list as shown in this example. Step 4) Select the user's name and click ok. Click here for an example. This will display the Click here to go back to the top of the page. Step 1) Click on your inbox as shown in this example Step 2) Right click on the title bar at the top of the inbox where it says x messages in New for Name. A menu will appear - from this menu select the View New option. Click here for an example. Step 3) This will bring up a name list. Select the user name and click ok. Click here for an example Click here to go back to the top of the page. Viewing archive Step 1) Click on the full application button as shown in this example. Step 2) Click on the view menu. Click here for an example. Step 3) Click on the archive menu item as shown in this example. Step 4) This will bring up a name list. Select the user and click ok. Click here for an example Click here to go back to the top of the page. Step 1) Click on your inbox as shown in this example Step 2) Right-click on the title bar to the in-box window(It should say xxx new messages for Name). This will open up a new menu. From here left click on archive. Click here for an example. Step 3) This will bring up a name list. Select the user name and click ok. Click here for an example Click here to go back to the top of the page. Viewing sendlog Step 1) Click on the full application button as shown in this example. Step 2) Click on the view menu. Click here for an example. Step 3) Select Sendlog(new) shown in this example. This will open the sendlog. Click here to go back to the top of the page. Step 1) Click on your inbox as shown in this example. Step 2) Right click on the title bar to the in-box window(it should say xxx new messages for Name). A new menu will open which has both Sendlog(new) and Sendlog(Archive). Click on the Sendlog(new option) as shown in this picture. Click here to go back to the top of the page. Step 1) Click on the full application button as shown in this example. Step 2) Click on the search menu and select either new or archive as appropriate. Click here for an example. Step 3) A new window with search criteria will appear. Fill out the criteria as needed and click on the find button. Click here to see a picture of how the window looks. Some of the criteria available: Date ranges, type of message(email, memo, phone message), and the message contents. Click here to go back to the top of the page. Step 1) To activate the sendlog of messages taken by a particular user go to their workstation. Then go to the full application, as shown in this example. Step 2) Select the setup menu as shown in this picture. Step 3) Click on the options menu that is highlighted in this example. Step 4) Click on the Message menu. Click here for an example. Step 5) Make sure the box labeled "Send log" is checked as shown in this picture. If this box is unchecked then this user will not record the message it takes. Having the box checked will cause PHONEslips to make a copy of every message that is sent from this user until they remove that check in the "Send log" box. Click here to go back to the top of the page. Automatically adding a phone message's info into phone list Step 1) Click on your inbox as shown in this example. Step 2) Double click on a specific phone message. Click here for an example. Step 3) The message should appear in a new window. When this comes up right click on the little phone icon next to the company, and then left click on the "Add to Phone list" option as shown in this example. This will automatically add this entry to your current phone list. Click here to go back to the top of the page. Setting up a personal phone list Step 1) Click the full application icon as shown in this example. Step 2) Click on the Phone list menu a shown in this example. Step 3) Choose the Select list menu item. Click here for an example. Step 4) Choose the user name from this list and click ok as shown in this example. Step 5) This Phone list will be available until PHONEslips is closed down as shown in this example. Click here to go back to the top of the page. Step 1) Click on the phone list icon as shown in this example. Step 2) Right click on the top of the window, where it says Phone list(Name). A menu will appear and the very last item in this menu is Select list. Left click on Select list. Click here for an example. Step 3) Choose the user name from this list and click ok as shown in this example. Step 4) This phone list will be available until PHONEslips is closed. Click here to go back to the top of the page. Setting up a personal scheduler Step 1) Click on the scheduler icon as shown here. Step 2) The top of the window will show the name of the user's schedule being viewed. Click here for an example. To view a different user's schedule continue to step 3. Step 3) To view a different user's schedule click on the name button highlighted in this picture. Step 4) Select the user name from this list and click ok. Click here for an example. Click here to go back to the top of the page. Setting up a personal to-do list Step 1) Click on the todo list icon as shown here. Step 2) The top of the todo list window will show the active user name. Click here for an example. To view a different user's todo list, go on to the next step. Step 3) Click on the name button highlighted in this picture. Step 4) Select the user name from this list and click ok. Click here for an example. Click here to go back to the top of the page. Step 1) Click on the schedule icon on the tool bar. Click here to see an example.
Step 2) Click on the add button as shown in this example. Step 3) Enter the information for this schedule item in this new window and click ok when done. Click here to see an example. Click here to go back to the top of the page. Create a repeating schedule item Step 1) Click on the schedule icon on the tool bar. Click here to see an example.
Step 2) Click on the add button as shown in this example. Step 3) Enter the information for this schedule item. Click the repeat button. Click here to see an example. This will bring up a new window with several new options to choose from. Consult the user's guide as it gives a detailed listing of each item's functionality. Step 4) When finished selecting the repeating scheme for a schedule event, click ok as shown in this example. Click here to go back to the top of the page. Sending messages to multiple users Step 1) Click on the take a message button from the tool bar. Click here to see an example. Step 2) Click on the two arrows next to the To field as shown in this picture. Step 3) Click on a group(all groups start with an *) or right click on individual users that the message is intended for. This will put a red check mark next to their name. Click ok when done as shown in this example. Step 4) Enter the message and click the send button when done. Click here to see an example. Click here to go back to the top of the page. Step 1) Click on the take a message button from the tool bar. Click here to see an example. Step 2) Click on the arrows next to the To field as shown in this picture. Step 3) Click on the group button as shown in this example. Step 4) Enter a name for the group and click ok. Click here to see an example. Step 5) Right click once on every person that is going to be a member of this particular group. A red check mark will appear next to the names of those you've right clicked. To remove them from the group right click again to remove the checkmark. When finished, click ok as shown in this example. Click here to go back to the top of the page. Step 1) Click on the take a message button from the tool bar. Click here to see an example. Step 2) Click on the two greater than arrows(>) next to the To field as shown in this picture. Step 3) Highlight the group and click on delete as shown in this example. Click here to go back to the top of the page. WARNING!!!!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO REINDEX! Step 1) Close PHONEslips. To do this click on the x in the upper right hand corner. Click here for an example. Step 2) Open up the PSAdmin program. This program is located in the PHONEslips folder. Step 3) Click on the file menu as shown in this example. Step 4) Select the reindex menu item. Click here to see an example. Step 5) Choose all databases, and make a backup copy before clicking ok, as shown in this example. When the reindex process is finished, close down the psadmin program and return to using PHONEslips. Click here to go back to the top of the page. WARNING!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO REBUILD DATABASES! Step 1) Close PHONEslips. To do this click on the x in the upper right hand corner. Click here for an example. Step 2) Open the PSAdmin program. This program is located in the PHONEslips folder. Step 3) Click on the file menu as shown in this example. Step 4) Select the rebuild menu item by left clicking on it. Click here for an example. Step 5) Read the message that appears and click ok. When finished, close the PSAdmin program and resume using PHONEslips. Click here to go back to the top of the page. WARNING!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO ARCHIVE DATABASES!
Step 1) Close PHONEslips. To do this click on the x in the upper right hand corner. Click here for an example. Step 2) Open the PSAdmin program, this program is located in the PHONEslips folder. Step 3) Click on the archive menu as shown in this example. Step 4) Select the create menu item from this menu by left clicking on it. Click here for an example. Step 5) This will bring up a new window with directions in it. Read these directions carefully and enter the information it asks for. When finished close the PSAdmin program and return to using PHONEslips. Click here to go back to the top of the page. WARNING!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO UNDELETE MESSAGES! Step 1) Close PHONEslips. To do this click on the x in the upper right hand corner. Click here for an example. Step 2) Open the PSAdmin program, this program is located in the PHONEslips folder. Step 3) Click on the message menu as shown in this example. Step 4) Select the undelete message item by right clicking on it. Click here for an example. Step 5) A search criteria window now appears. Enter any information that might make it easier to find a specific message. If no information is entered, PSAdmin will generate a list of all deleted messages since the last reindex or upgrade. Click here to see an example. Step 6) Now a name select window will appear. Choose the name and click ok as shown in this picture. Step 7) A list of undeletable records will appear. Highlight the record you want and click undelete. Click here to see an example. Click here to go back to the top of the page. WARNING!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO UNDELETE USERS! Step 1) Close PHONEslips. To do this click on the x in the upper right hand corner. Click here for an example. Step 2) Open the PSAdmin program, this program is located in the PHONEslips folder. Step 3) Click on the user menu as shown in this example. Step 4) Select the undelete menu item from the list. Click here to see an example. Step 5) Highlight the user who needs to be undeleted and click on the undelete key as shown in this example. Once finished undeleting all the users that need to be undeleted, close out of the PSAdmin program. Click here to go back to the top of the page. Searching the scheduler for key words Step 1) Click on the schedule icon on the tool bar Click here to see an example. Step 2) Click on the search button as shown in this picture. Step 3) Enter the information to search for, and click the find. Click here for an example. Step 4) When PHONEslips is finished searching, a list of schedule events that had a match will appear. To view a given appointment, highlight it and click the "Go to" button as shown in this example. Click here to go back to the top of the page. Setting an appointment for different users Step 1) Click on the schedule icon on the tool bar. Click here to see an example. Step 2) Click on the name button shown in this example. Step 3) Select the user's name from this list and click ok. Click here for an example.
Step 4) Click on the add button as shown in this example. Step 5) Enter the schedule item in this window and click ok when finished. Click here to see an example. Click here to go back to the top of the page. Viewing a different user's schedule Step 1) Click on the schedule icon on the tool bar. Click here to see an example. Step 2) Click on the name button shown in this example. Step 3) Select the user name from this list and click ok. Click here for an example. Make any schedule changes here. Click here to go back to the top of the page. Attaching a file to an email message Step 1) Click on the take a message button from the tool bar. Click here to see an example. Step 2) Click the email picture as shown in this example. Step 3) Fill out the message then click on either of the attachment areas as shown in this example. Step 4) When the attachments window opens, click on the add button to bring up the windows explorer file search window. Up to 40 files may be added using this method. Click here for a picture of the attachments window. Click here to go back to the top of the page. Step 1) Click on your inbox as shown in this example. Step 2) Double click on the phone message that requires a reply. Phone messages are marked in pink. Click here for an example. Step 3) Click on the reply button as shown in this example. Step 4) Enter a name(or group) for the message(s) to be sent to. A small note so the recipient(s) may be added to give background information regarding the message. Click here for an example. Click here to go back to the top of the page. Step 1) Click on your inbox as shown in this example. Step 2) Double click on the memo that needs a reply. Memos are distinguishable by their yellow pad appearance. Click here for an example. Step 3) Click on the reply button highlighted in this example. Step 4) A new memo will appear with the first few words from the the original . From here just type in the response and click on send as shown in this example. Click here to go back to the top of the page. Step 1) Click on the inbox icon as shown in this example. Step 2) Double click on the email message that requires a reply. Email messages are distinguishable by their white envelope appearance in the type area. Click here for an example. Step 3) Click on the reply button highlighted in this example. PHONEslips will ask if you want to copy the message text over, select yes or no as your preference may be. Step 4) After typing the reply click on the send button. Click here to see an example. Click here to go back to the top of the page. Copy a message to another user Step 1) Click on the inbox as shown in this example. Step 2) Click on the message(s) that need to be copied to another user(s) as shown in this example. Step 3) Click on the copy button. Click here to see an example. Step 4) Select a name from the list of people to copy the message to as shown in this example. Click here to go back to the top of the page. Step 1) Click on the inbox icon as shown in this example. Step 2) Click on the message(s) that need to be deleted as shown in this example. Step 3) Click on the remove button. Click here to see an example. Step 4) Highlight the delete menu item and click ok as shown in this example. Close the view message window and the message will be deleted. Click here to go back to the top of the page. Step 1) Click on the inbox icon as shown in this example. Step 2) Click on the message(s) needing to be archived as shown in this example. Step 3) Click on the remove button. Click here to see an example. Step 4) Highlight the archive menu item and click ok as shown in this example. Close the view message window and the message will be archived. Click here to go back to the top of the page. Step 1) Click on your inbox as shown in this example. Step 2) Click on the message(s) needing to be copied to another user(s) as shown in this example. Step 3) Click on the remove button. Click here to see an example. Step 4) Highlight the folder menu item and click ok as shown in this example. Step 5) Choose the folder receiving the message then click on the select folder. Close out of the view message window and the message will be sent to the folder. Click here to see an example. Click here to go back to the top of the page. Selecting a folder to be the default folder Step 1) Click on the full application button as shown in this example. Step 2) Select the setup menu as shown in this picture. Step 3) Click on the options menu that is highlighted in this example. Step 4) Click on the Message menu. Click here for an example. Step 5) Click the button with two arrows next to the folder option as shown in this example. Step 6) Choose the folder that will be set up as the default to receive messages and then click on the select folder option. Click here to see an example. Click here to go back to the top of the page. Step 1) Click on the full application button as shown in this example. Step 2) Click on the view menu. Click here to see an example. Step 3) Select the folder menu-item as shown in this example. Step 4) Click on the new button on the bottom of the window. Click here to see an example. Step 5) Make the folder either personal or common. Now give the folder name and click ok as shown in this example. The folder has been created. Click here to go back to the top of the page. WARNING!!!! EVERYONE MUST BE CLOSED OUT OF PHONESLIPS IN ORDER TO DELETE A COMMON FOLDER! Step 1) Make sure the folder is completely empty of messages. Step 2) Close PHONEslips. To do this click on the x in the upper right hand corner. Click here for an example. Step 3) Open up the PSAdmin program. This program is located in the PHONEslips folder. Step 4) Click on the message menu as shown in this example. Step 5) Click on the view/search menu item, and a new sub-menu will appear. Left click on the folder option. Click here to see an example. Step 6) Highlight the folder that needs to be deleted and click delete. Click here to go back to the top of the page. Viewing messages different users have entered into a folder Step 1) Click on the full application button as shown in this example. Step 2) Click on the view menu. Click here to see an example. Step 3) Select the folder menu-item as shown in this example. Step 4) Click on the two arrows next to the the name area. Click here to see an example. Step 5) Select the name of the user that would have placed the message into the folder. Selecting the * - All option will create a list of all messages in a folder. Click ok when done as shown in this example. Step 6) Now click on either the personal or common to find the folder, select the folder and then click on the select button. Click here to see an example. Click here to go back to the top of the page. Viewing personal messages within a folder Step 1) Click on the full application button as shown in this example. Step 2) Click on the view menu. Click here to see an example. Step 3) Select the folder menu-item as shown in this example. Step 4) Now click on either personal or common to find the folder, then click on the folder itself and finally click on the select button. Click here to see an example. Click here to go back to the top of the page. Deleting everything inside of a folder Step 1) Click on the full application button as shown in this example. Step 2) Click on the view menu. Click here to see an example. Step 3) Select the folder menu-item as shown in this example. Step 4) Click on the two arrows next to the the name area. Click here to see an example. Step 5) Select the * - All option and a list of all messages in a folder will appear. Click ok when done as shown in this example. Step 6) Now click on either personal or common to find the folder, select the folder and then click on the select button. Click here to see an example. Step 7) When the list of all the messages in the folder appears, click on the first message, then scroll all the way to the bottom, press and hold the shift key on the keyboard. While holding the shift key click on the last message. This will select all messages. Once all messages are highlighted, select the remove option at the bottom of the window. Click here for an example. Step 8) Highlight the delete menu item and click ok as shown in this example. When the view folder window is closed, the messages will all be deleted. Click here to go back to the top of the page. Deleting more than one item at once Step 1) Click on the inbox icon as shown in this example. Step 2) Hold the ctrl key down while clicking on messages. This will add each message you click on to the list of selected messages. Click here to see an example. Step 3) Once all the messages that need to be deleted have been selected, click on the remove button as shown in this example. Step 4) Highlight the delete menu item and click ok as shown in this example. When the view message window is closed, the selected messages will all be deleted. Click here to go back to the top of the page. Step 1) Click on the inbox icon as shown in this example. Step 2) Hold the ctrl key while clicking on messages. This will add each message you click on to the list of selected messages. example. Step 3) Once the messages have been selected, click on the remove button. example . Step 4) Highlight the archive menu item and click ok. example When the view message window is closed, the selected messages will be archived. Click here to go back to the top of the page. Sending more than one item at a time to a folder Step 1) Click on the inbox icon as shown in this example. Step 2) Hold the ctrl key while clicking on messages. This will add each message you click on to the list of selected messages. Click here to see an example. Step 3) Once all the messages that need to be sent to a folder have been selected, click on the remove button as shown in this example. Step 4) Highlight the folder menu item and click ok as shown in this example. Step 5) Highlight a folder and click on the select folder option. When you close out of the view message window you're in, the messages will be sent to the folder. Click here to see an example. Click here to go back to the top of the page.
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